Npower Batch C Online Test: Unable To Update BVN/Profile, Blocked Account & Reset Password Email: See Solution

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Npower Batch C Online Test: Unable To Update BVN/Profile, Blocked Account & Reset Password Email: See Solution

  Unable To Update BVN and Profile

All applicants should ensure to use the correct date of Birth as used in Biometric Verification Number (BVN) and Bank Account. If the problem persists, be network or internet disruption, keep trying until it gets solved  


Blocked Account During the Online Test

Applicants have three attempt to take the online CBT assessment, after that, only one attempt in 6 hours time will be allowed

Reset Password Email Problems

All N-Power batch-c applicants are expected to update their profile and take the test for possible shortlisting to the next stage of the N-Power application process


Please note that all successful candidates will be sent a mail and given directions on the next stage.

Candidates not selected can re-apply for the next batch of the programme as soon as it opens for application.

Test Portal


Please make sure your records are fully updated on the NASIMS portal before taking this test

For first time login, recover your password using the under listed procedures:

Click on login

Use the Forgot Password Option

Enter your N-POWER application email

Click on “Send Link”

Check your mail and follow the instructions to reset your password.

After successful reset of password, please login to update your records before taking test.

Important Notice Regarding the Test

This test is time base and you are expected to answer 20 questions in 10 mins.

Test cannot be retaken after submission

You cannot skip any question

Every question is allotted equal score

If you are timed out after the third attempt without submitting, you will not be able to take the test again.

For other enquiry or query, please call 018885011 or 08176551162 or send a message to [email protected]

N-Power Customer Care

All inquiries and complaints should be channeled through the N-Power customer care line. Details are as follow:

Phone Number: 018885011 or 08176551162

Opening days: Mondays Through Fridays (Time: 9AM – 9PM)

Saturdays (9AM-2PM)

Note: you can also send a mail to [email protected]

[email protected]/ 018885011/08176551162 Test Portal- Write Your Test Here


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